At Ravis, your satisfaction matters to us.
Return Window:
You may request a return within 7 days of receiving your order.
Eligibility for Return:
- Product must be unused and in original condition
- Original packaging must be intact
- Proof of purchase is required
Non-Returnable Items:
- Worn or damaged products
- Items purchased on clearance or final sale
Refund Process:
Once we receive and inspect the returned product, refunds will be processed within 5–7 business days to the original payment method.
Exchange Policy:
Size exchanges are allowed (subject to availability).
Return Shipping:
Return shipping charges may apply unless the product received is defective or incorrect.
To request a return, contact us at:
📧 ravisfootwearindia@gmail.com
Return Eligibility (If It's Our Mistake)
You can request a return if:
You received the wrong size, color, or product
The item does not match the order details
Conditions:
Product must be unused and undamaged
Must be returned with original RAVIS packaging and invoice
Return shipping fee of ₹200 will be borne by the company in case of company error
Exchange (If Customer Ordered Wrong)
If you ordered the wrong product, size, or color and want to exchange it:
Conditions:
Product must be in original, unused condition
Must include packaging and invoice
Exchange shipping fee: ₹200
Once payment is received:
Pickup happens in 2 -3 business days
After we receive the returned item, we’ll send your correct product
⚠ Important Notes
Return/Exchange requests are only accepted if the product is:
Not used
Not damaged
Includes original box + bill
Return charges: ₹200 (non-refundable)
For any help, feel free to contact our support team. We’re always happy to help 💬