Refund policy

Return Eligibility (If It's Our Mistake)
You can request a return if:
You received the wrong size, color, or product
The item does not match the order details


Conditions:
Product must be unused and undamaged
Must be returned with original RAVIS packaging and invoice
Return shipping fee of ₹200 will be borne by the company in case of company error



Exchange (If Customer Ordered Wrong)
If you ordered the wrong product, size, or color and want to exchange it:

Conditions:
Product must be in original, unused condition
Must include packaging and invoice
Exchange shipping fee: ₹200

Once payment is received:
Pickup happens in 2 -3 business days
After we receive the returned item, we’ll send your correct product

⚠ Important Notes
Return/Exchange requests are only accepted if the product is:

Not used
Not damaged
Includes original box + bill

Return charges: ₹200 (non-refundable)

For any help, feel free to contact our support team. We’re always happy to help 💬